Return Policy for Mehfil By Manto

At Manto, we value our customers and aim to make your shopping experience as smooth as possible. Since these special products are shipped from Pakistan to the UK, the return process is slightly different. We’re here to guide you through every step.

Changed your mind? No worries! If you wish to return your purchase:

- Send the item back to our Pakistan address (details below).
- Please note, the shipping cost for the return is your responsibility.
- Once the item passes our quality check, we’ll process an exchange or refund.
- If you opt for an exchange, you’ll only cover the shipping cost—the product itself will be free of charge!

Important:
- Include the order invoice with the return to avoid any delays.
- Refunds take up to 10 working days to process. We appreciate your patience!

Return Address:
Manto Store, Office #301, 3rd Floor, Emerald Tower,
Do Talwar, Block 5 Clifton, Karachi, Karachi City, Sindh 75600.

Received the wrong or damaged item? We apologize for any inconvenience! Please:

- Contact our support team at care@shopmanto.uk.
- We’ll offer you the best solution—whether it's a replacement, exchange, or a full refund.
- Rest assured, there will be no additional costs in these cases.

Have more questions? Feel free to reach us at care@shopmanto.uk :)